Marketing Automation (MA) Services

LeadsTech offers enterprise-level Marketing Automation (MA) services, utilizing multiple international platforms to help businesses integrate data and design customer journeys, thereby improving conversion rates and operational efficiency.

Marketing Automation (MA) Services

Why is Marketing Automation (MA) Needed?

Customer interactions are scattered across Email, App, Website, Social Media, and Physical Stores.

Customer interactions are scattered across Email, App, Website, Social Media, and Physical Stores.

Marketing activities heavily rely on manual operations, leading to low efficiency and difficulty in scaling.

Marketing activities heavily rely on manual operations, leading to low efficiency and difficulty in scaling.

Unable to respond in real-time or personalize based on customer behavior.

Unable to respond in real-time or personalize based on customer behavior.

Data gaps exist between marketing, sales, and customer service.

Data gaps exist between marketing, sales, and customer service.

Difficult to quantify performance and continuously optimize.

Difficult to quantify performance and continuously optimize.

Marketing is highly project-based, making it hard to support long-term growth.

Marketing is highly project-based, making it hard to support long-term growth.

Our Recommended Marketing Automation Platforms

Adobe Journey Optimizer

Adobe Journey Optimizer

Adobe Journey Optimizer (AJO) is suitable for businesses that focus on real-time behavior, omnichannel personalization, and experience consistency.
Suitable Scenarios

  • Real-time behavior triggers (Web / App / CDP)
  • Complex customer journeys and decision logic
  • Deep integration with Adobe RTCDP, Analytics
  • Organizations with a strong focus on experience and marketing integration

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Marketo

Marketo

Marketo is suitable for businesses that focus on B2B marketing, lead nurturing, and sales collaboration.
Suitable Scenarios

  • B2B Lead Generation and Nurturing
  • Complex sales processes and multi-role decision-making
  • Integration with CRM systems (e.g., Salesforce)
  • High need for marketing and sales collaboration

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Salesforce Marketing Cloud

Salesforce Marketing Cloud

Salesforce Marketing Cloud is suitable for businesses that focus on Customer 360 and omnichannel communication.
Suitable Scenarios

  • Email, SMS, LINE, App Push integration
  • Deep integration with Salesforce CRM / Data Cloud
  • Lifecycle-driven marketing
  • Large enterprises or organizations with complex channel structures

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Braze

Braze

Braze is suitable for brands that focus on app-based, real-time interactions, and frequent customer communication.
Suitable Scenarios

  • App-centric products or services
  • Real-time event triggers and interactions
  • Push, In-app, Email integration
  • Need for high flexibility in experiments and A/B testing

HCL Unica

HCL Unica

HCL Unica is suitable for businesses that prioritize campaign management, segmentation, and performance analysis.
Suitable Scenarios

  • Complex campaign flows and multi-wave campaigns
  • Large amounts of customer data and segmentation needs
  • Integration with existing data platforms
  • Organizations focused on marketing operations management

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Suitable Enterprises for This Service

Marketing activities are numerous but difficult to automate

Marketing activities are numerous but difficult to automate

Customer journeys are complex and channels are fragmented

Customer journeys are complex and channels are fragmented

Aiming to improve conversion rates and operational efficiency

Aiming to improve conversion rates and operational efficiency

In the process of implementing or revamping an MA platform

In the process of implementing or revamping an MA platform

Focus on long-term customer management and data application

Focus on long-term customer management and data application

Marketing, sales, and customer service departments require closer data collaboration

Marketing, sales, and customer service departments require closer data collaboration

Frequently Asked Questions

Q1: What benefits can marketing automation bring to my business?

Marketing automation can improve marketing efficiency, increase customer engagement, enhance customer loyalty, automate marketing campaigns, and enable more precise analysis and tracking of marketing effectiveness.

Q2: How do I start implementing marketing automation?

Implementing marketing automation starts with choosing the right tools, setting clear goals, planning automated workflows, and gradually integrating your marketing activities.

Q3: How difficult is it to implement marketing automation?

The difficulty of implementing marketing automation depends on the business's needs and the existing marketing system. Typically, proper planning and training can help businesses implement it smoothly.

Q4: How do I measure the effectiveness of marketing automation?

By tracking key metrics such as email open rates, click-through rates, conversion rates, and customer lifetime value, you can evaluate the effectiveness of marketing automation.

Q5: Is marketing automation suitable for all businesses?

Marketing automation is especially suitable for businesses that need to handle large amounts of customer data, content publishing, social media interactions, etc., particularly for medium to large businesses or rapidly growing companies.

Q6: Will marketing automation replace manual marketing?

Marketing automation is not meant to replace manual marketing, but to help marketing teams save time and improve efficiency, allowing them to focus more on strategic tasks and creative work.

Our Services

MA Platform Selection and Overall Architecture Design

MA Platform Selection and Overall Architecture Design

Customer Journey Planning and Implementation

Customer Journey Planning and Implementation

Marketing Channel Integration (Email, App, Web, SMS, Social Media, etc.)

Marketing Channel Integration (Email, App, Web, SMS, Social Media, etc.)

Deep Integration with CDP, CRM, E-commerce, CMS

Deep Integration with CDP, CRM, E-commerce, CMS

Marketing Automation Process Implementation and System Setup

Marketing Automation Process Implementation and System Setup

Long-term MA Operations, Optimization, and Performance Tracking

Long-term MA Operations, Optimization, and Performance Tracking

Why Choose LeadsTech?

Familiar with multiple leading international MA platforms

Familiar with multiple leading international MA platforms

Has practical experience in implementation and integration

Has practical experience in implementation and integration

Able to integrate MA with CDP, CRM, and E-commerce

Able to integrate MA with CDP, CRM, and E-commerce

Focused on

Focused on "actionable and results-driven" marketing automation

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