Salesforce Professional Services Partner

LeadsTech|Salesforce Professional Services Partner

LeadsTech focuses on enterprise Salesforce implementation, integration, and optimization. With deep expertise in CRM, MarTech, and data architecture, we help organizations evolve Salesforce from a standalone system into a cross-functional customer engagement platform.
Our goal goes beyond system go-live—we ensure Salesforce truly supports business processes, organizational workflows, and data-driven decision-making.

Salesforce Core Cloud Services from LeadsTech

Salesforce Sales Cloud|Build Efficient and Predictable Sales Processes

Salesforce Sales Cloud|Build Efficient and Predictable Sales Processes

  • End-to-end lead and opportunity management
  • Account, contact, and relationship management
  • Sales process and task automation
  • Sales forecasting, KPIs, and real-time dashboards
  • Integration with marketing, service, and data platforms
Empowering sales teams while giving leadership real-time visibility into performance.

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Salesforce Service Cloud|Deliver Consistent and Scalable Customer Service

Salesforce Service Cloud|Deliver Consistent and Scalable Customer Service

  • Case and service workflow management
  • Omnichannel customer service integration
  • SLA and service performance management
  • Complete customer interaction history
  • Connected sales and marketing data
Enabling service teams to move beyond issue resolution and become a key part of customer relationship management.

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Salesforce Marketing Cloud|Data-Driven Marketing Automation & Personalization

Salesforce Marketing Cloud|Data-Driven Marketing Automation & Personalization

  • Audience segmentation and list management
  • Campaign orchestration and automated journeys
  • Personalized content and messaging
  • Marketing performance analytics and optimization
Helping businesses turn customer data into actionable marketing strategies.

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Salesforce Data Cloud|The Foundation of Real-Time Customer 360

Salesforce Data Cloud|The Foundation of Real-Time Customer 360

  • Integrate data from CRM, marketing, websites, social channels, and internal systems
  • Build unified, real-time customer profiles
  • Enable cross-functional data visibility
  • Serve as the data foundation for personalized marketing and service
Data Cloud is a critical step toward data-driven enterprise operations.

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Social Engagement Integration & Extended Social CRM Capabilities

In certain industries and use cases, customer interactions are heavily driven by social and messaging platforms. LeadsTech provides social engagement integration and extended Social CRM capabilities, bringing social interaction data into Salesforce to enrich the customer view and prevent data fragmentation across platforms.
This is an optional value-added integration that can be introduced progressively based on business needs and maturity.

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Why Choose LeadsTech as Your Salesforce Partner?

Business- and Data-Driven Consulting Mindset

We start from real business processes and data objectives, ensuring Salesforce goes beyond go-live to truly support decision-making and measurable outcomes.

Enterprise CRM & MarTech Integration Expertise

With hands-on experience integrating Salesforce, marketing technologies, and enterprise data platforms, we help organizations build scalable Customer 360 architectures.

Modular Implementation with Balanced Risk and Flexibility

Our phased, modular implementation approach minimizes upfront risk while preserving flexibility for future expansion and optimization.

Ongoing Optimization and Operational Support

Beyond project delivery, we provide continuous system optimization, data enablement, and operational support to ensure long-term business value.

Frequently Asked Questions (FAQ)

FAQ 1: How long does a Salesforce implementation usually take?

The Salesforce implementation timeline varies depending on the scope of modules, data volume, and integration complexity. In general, a single cloud (such as Sales Cloud or Service Cloud) takes approximately 8–12 weeks. Projects involving multi-cloud integrations, data migration, and custom workflows usually require 3–6 months or longer. LeadsTech provides a clear project timeline and phased milestones before project kickoff.

FAQ 2: What is typically included in Salesforce implementation costs?

Salesforce implementation costs usually include the following components:

  • Salesforce license fees
  • Implementation and system configuration (processes, objects, permissions, reports)
  • Custom development and third-party system integrations
  • Data cleansing and data migration
  • User training and go-live support
LeadsTech adopts a modular and phased implementation approach to help enterprises scale within budget.

FAQ 3: What differentiates LeadsTech from other Salesforce consulting partners?

LeadsTech goes beyond Salesforce implementation by focusing on enterprise digital transformation and customer experience (CX):

  • Proven experience in both Salesforce and Adobe Experience Cloud implementations
  • Ability to integrate CRM, CDP, marketing automation, and digital experience platforms
  • Deep understanding of data compliance and cross-border requirements in Taiwan, Hong Kong, and Mainland China
  • A strong focus on real adoption and measurable business outcomes—not just system go-live

FAQ 4: What types of companies are suitable for Salesforce?

Salesforce is ideal for organizations that:

  • Operate in B2B or B2C environments and need to unify sales, service, and marketing data
  • Manage multiple sales channels or operate across regions
  • Seek data-driven sales forecasting, customer service, and customer journey management
  • Are undergoing digital transformation or upgrading their CRM systems
LeadsTech can also help assess whether Salesforce is the right fit at your current stage.

FAQ 5: Do companies still need an internal IT team after implementing Salesforce?

Not necessarily. Many organizations choose LeadsTech’s Managed Services during the initial phase, where we handle system optimization, feature enhancements, and daily support. As internal teams mature, responsibilities can be gradually transitioned to ensure system stability and long-term value.

FAQ 6: Does LeadsTech provide post-implementation support and optimization services?

Yes. LeadsTech offers ongoing maintenance, feature optimization, user training, and performance reviews to ensure Salesforce is not just implemented, but continuously adopted and delivers sustained business impact for sales and marketing teams.

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